Make a living supporting our 60,000+ adult and youth recreational athletes! Our company’s mission is to be the best part of our customer’s day, and this team member will be a primary point of contact between those individuals and our staff.
We are looking for a skilled Communications and Key Accounts Manager to develop and maintain relationships with our most important customers. You will be responsible for securing and overseeing long-term key customers by understanding their needs and providing event solutions. You will also be responsible for executing our customer loyalty and top customer appreciation initiatives.
You will be one of our primary brand ambassadors and help set the tone for player experience. You should possess high-level skills as a conflict manager and be able to diffuse issues quickly, equitably, and positively.
Prior customer service, key account management, and customer management software experience is preferred, but we can also teach smart, committed individuals.
Daytime duties allow you to work from home, connecting with customers and prospects via e-mail, social media, chat and phone calls. The job is primarily Monday – Friday. When weekend availability is necessary to oversee client events, the ability to take time off during the week will be available.
Austin SSC believes the fun and sportsmanship of games should be for everyone, and thus we provide activities for every type of person, every week of the year. Our leagues are about having a blast more than winning games. We are the premier company in Austin for adult & youth recreational sports and events, with over 35,000 local players per year, and 60,000 statewide.