faqs
How do I find out if the game is cancelled?
If the cancellation is due to inclement weather, please call our weather line at (512) 400-0060 or check Facebook for updates. The best way to stay up to date on cancellations is to sign up for the Rainout Line. If inclement weather begins after 5pm, only the weather phone number and Rainout Line will be updated. If inclement weather begins after 5pm, only the weather phone number will be updated.
What is the forfeit policy?
If your team will not have the minimum number of players, please e-mail info@austinssc.com by 5pm the day prior to your game to avoid forfeit fines. For specifics on player minimums and forfeit fines, please see the rules for your specific sport.
It’s cold outside – can I wear a sweatshirt / jacket / pullover / zip up over my uniform?
Since the SSC is a uniformed league, all sweatshirts/jackets must be worn under your uniform. The uniform must be in clear view in order to play (even zip ups that are just over the shoulders will not be permitted unless they are underneath the SSC uniform.
I forgot my uniform at home (or picked the wrong uniform). Can I play?
The SSC is a uniformed league, so all players must be in the current season’s shirt to participate. Without one, you must switch out jerseys with a teammate when you are on the field of play. You will be roster-checked to ensure you are on the team (for liability purposes).
How do payments work?
Captains
Captains can choose to take care of the full team balance and manually collect money from their teammates, or only pay a deposit and have players pay their share of the team balance through TeamPayer.
NOTE: The card used for the deposit will NOT be charged again by LoneStar SSC unless there is a remaining balance after T-Shirt Pickup.
Individuals
A credit card is needed to complete your registration. All individuals are subject to a $1.95 conveneince fee. NO REFUNDS are offered for any reason other than if we are unable to place you on a team.
What if I know I’m going to have to miss a game or two during the season, can I still participate?
Yes, just be sure to inform your teammates.
Can I still sign up if it says sold out?
You can e-mail info@austinssc.com to be added to the waitlist. On occasion, a team or individual will back-out or request transfer to another night.
Can I play two sports at once?
You can play as many sports at once as you would like, provided you are not on two different teams in the same sport on the same night. However, you could play the same sport on two different nights (ex. Tuesday & Thursday kickball).
How do I find out when a new league opens?
Receive a weekly update on all of our upcoming sports and events by adding your e-mail address to our email newsletter. Click here to add your name.
The deadline to register has passed. Can I add another player?
Yes if we have SSC uniforms in inventory. If so, you have up to the third week to add players. E-mail info@austinssc.com with an add-on request. The additional player cost would still be due when the shirt is received, and that player must sign the team waiver before they will be allowed to play.
Can I request a specific color for our uniforms?
Yes, full teams are asked for their top three choices when signing up but there is no guarantee that a uniform request will be granted (priority for colors are based on a first come first serve basis).
How does the waitlist work and how do I improve my chances of being placed?
Individuals are placed based on registration date (earlier sign ups are placed first), and those with co-ed teammate requests. If you are unable to sign up please email info@austinssc.com and we can add you to the league waitlist.
If you are waitlisted and we are unable to complete the formation of an additional team after the deadline, you will be given the options to transfer to another sport with priority registration.
If I sign up as an individual, am I guaranteed placement?
Usually we have enough room for everyone if you sign up on time. Since we are unable to determine the number of males & females to sign up for a particular sport until after registration ends, we cannot predict if everyone will be placed. If you are not placed initially then you will be put on a wait list.
When do I find out what team I’m on?
You will receive an email 2-3 days before the posted happy hour date. You can also view your roster in League Lab.
How do I message my team?
You can message your team through your league dashboard in League Lab.
What is your refund policy?
Since we use a third party for online registrations, we are unable to process any refunds after payment has been made. If you are no longer able to play the sport, and inform us via e-mail of this (info@austinssc.com) prior to the registration deadline, then you will be able to hold that credit for any future SSC event of equal value for the remainder of that calendar year. Once the registration deadline has passed, there are no credits. If you are unable to play after the registration deadline has passed (but before the season begins), you would need to find someone to take your place, and that player can compensate you for the spot and take your shirt.
How do I sign up?
From the austinssc.com menu, go to a sports registration page and scroll down to the sport you would like to play. There is a registration link in each listed item that will take you to our partner site (League Lab) to start the registration and payment process.
What is the max number of players allowed?
Each sport has a roster max that is included with your team fee. Players added after the max has been met will incur an additional per player fee. Please see sport pages for more information on roster maximums for each sport.
How do payments work?
Captains
Captains can choose to take care of the full team balance and manually collect money from their teammates, or only pay a deposit and have players pay their share of the team balance through TeamPayer.
NOTE: The card used for the deposit will NOT be charged again by LoneStar SSC unless there is a remaining balance after T-Shirt Pickup.
Individuals
A credit card is needed to complete your registration. All individuals are subject to a $1.95 conveneince fee. NO REFUNDS are offered for any reason other than if we are unable to place you on a team.
What if I have one or more friends who want to play, but not a full team?
During the registration process, you’ll be asked if you would like to play with friends. From there, you can enter their information so they’ll receive a direct link to play with you and it will notify the SSC that you would like to play with your friends.
Did you forget to send the link during sign up? No Problem! You can send a link directly to them from your League Lab dashboard by clicking the button labeled “Invite Friends to Play” which will allow you to email your friends or a link via any messaging platform.
How do I add players to my team?
Please view these step-by-step instructions on how to add players to your team when you register as a captain.
How does registration pricing work?
EARLY BIRD pricing is offered as a perk for our returning members who are generally the first to know of registration openings. During this period team members can enjoy the convenience of online processing without any fee.
REGULAR pricing is offered for those teams who might like more time to recruit and organize their team members.
It’s cold outside – can I wear a sweatshirt / jacket / pullover / zip up over my uniform?
Since the SSC is a uniformed league, all sweatshirts/jackets must be worn under your uniform. The uniform must be in clear view in order to play (even zip ups that are just over the shoulders will not be permitted unless they are underneath the SSC uniform.
I forgot my uniform at home (or picked the wrong uniform). Can I play?
The SSC is a uniformed league, so all players must be in the current season’s shirt to participate. Without one, you must switch out jerseys with a teammate when you are on the field of play. You will be roster-checked to ensure you are on the team (for liability purposes).
Can I give my shirt to someone else and have them play for me if I know I’m going to miss a game?
No, only players on your roster are allowed to participate for liability purposes.
Can I request a specific color for our uniforms?
Yes, full teams are asked for their top three choices when signing up but there is no guarantee that a uniform request will be granted (priority for colors are based on a first come first serve basis).
What if I need to request a shirt?
Every additional player added to the team roster after the registration close date will incur the per player cost. We invoice teams based on the number of shirts ordered, so one shirt equals one player. Extra shirts are not distributed.
Players can be added up until the start of the third game.
Should a player’s shirt become lost, torn, damages, or unwearable, the cost to replace it will be $10.
Orders must be sent 48 hours prior to the sport night.
Late addition shirt size is not guaranteed due to limited inventory. We will work to send out the closest size available.
To receive your shirt please check in with the onsite coordinator upon arrival at your game. Players will have to show proof of purchase via emailed receipt in order to get their shirt.
In the case of a new player addition, the player must be added to the online roster.
To add a player or request a shirt, please fill out the form here.
What if my uniform doesn’t fit or is lost?
After uniforms have been handed out, there will be a $10 fee to have uniforms replaced if lost or a new size is needed.
Can I request a certain time for games?
If you have a request, e-mail info@austinssc.com before the schedule is posted. Please note that requests for all later games cannot be honored, as several teams have the same request. We attempt to balance early and late games amongst all teams.
What are the tie-breakers for playoff seeding?
Tie-breaking procedures are located at the bottom of the rules page for each sport.
Who qualifies for playoffs?
The number of teams to advance varies per seasons based on field availability and the number of teams in the league. A team generally must have a .500 record or better to be eligible for playoffs.
When will the schedule be up?
Schedules will be posted no later than 48 hours before the league start date, which can be found on your dashboard. Only the week one and two schedules will be posted prior to the start of the season. The rest of the season’s schedule will be posted after the second week of games (the reason for this is to ensure all teams are playing in the correct division).
How do I find out if the game is cancelled?
If the cancellation is due to inclement weather, please call our weather line at (512) 400-0060 or check Facebook for updates. The best way to stay up to date on cancellations is to sign up for the Rainout Line. If inclement weather begins after 5pm, only the weather phone number and Rainout Line will be updated. If inclement weather begins after 5pm, only the weather phone number will be updated.
How can I get to my schedule more quickly?
From the Austin SSC website, you can access your current season schedule(s) by clicking "Sign In" and choosing "Schedule" from your player page.
Can I request a certain time for games?
If you have a request, e-mail info@austinssc.com before the schedule is posted. Please note that requests for all later games cannot be honored, as several teams have the same request. We attempt to balance early and late games amongst all teams.
Can we bring alcohol to the field?
Many (but not all) outdoor sports permit drinks at the field, provided they comply with the park’s “no visibility” policy. Thus, all drinks must be in colored (clear cups are not permitted) plastic cups and beer cases cannot be displayed. Coolers are permitted. Glass is PROHIBITED at all venues. -You cannot bring alcohol to most indoor sports or Zilker Park.
What type of equipment do I need?
There are only two sports that require you to have equipment. For Soccer, all players must have their own shin guards. For Softball, all players must have a glove (and a team bat). For other outdoor sports we recommend cleats, but they are not required.
It’s cold outside – can I wear a sweatshirt / jacket / pullover / zip up over my uniform?
Since the SSC is a uniformed league, all sweatshirts/jackets must be worn under your uniform. The uniform must be in clear view in order to play (even zip ups that are just over the shoulders will not be permitted unless they are underneath the SSC uniform.
I forgot my uniform at home (or picked the wrong uniform). Can I play?
The SSC is a uniformed league, so all players must be in the current season’s shirt to participate. Without one, you must switch out jerseys with a teammate when you are on the field of play. You will be roster-checked to ensure you are on the team (for liability purposes).
What is the post-game happy hour all about?
Only half the fun is on the playing field. Afterwards, we coordinate a post-game bar which will always feature drink specials, have food available, and give players a chance to interact with teammates, opponents, and new friends.
What is the forfeit policy?
If your team will not have the minimum number of players, please e-mail info@austinssc.com by 5pm the day prior to your game to avoid forfeit fines. For specifics on player minimums and forfeit fines, please see the rules for your specific sport.
How do I find out if the game is cancelled?
If the cancellation is due to inclement weather, please call our weather line at (512) 400-0060 or check Facebook for updates. The best way to stay up to date on cancellations is to sign up for the Rainout Line. If inclement weather begins after 5pm, only the weather phone number and Rainout Line will be updated. If inclement weather begins after 5pm, only the weather phone number will be updated.
How do I message my team?
You can message your team through your league dashboard in League Lab.
How can I contact an SSC representitive?
Click here to send a message from our SSC Help page.
Can we switch divisions?
If you feel as if you are wrongly placed into a division after the first game then you may email in a request. We will do our best to accommodate however cannot guarantee the switch.
Can we bring alcohol to the field?
Many (but not all) outdoor sports permit drinks at the field, provided they comply with the park’s “no visibility” policy. Thus, all drinks must be in colored (clear cups are not permitted) plastic cups and beer cases cannot be displayed. Coolers are permitted. Glass is PROHIBITED at all venues. -You cannot bring alcohol to most indoor sports or Zilker Park.
Will our team have practice?
The SSC does not coordinate practices for teams; however, you are more than welcome to set up something for your team on your own. Our fields are for game use only.
Where can I find the rules on each sport?
The rules for all sports can be found on the each sport page or here.
What if I know I’m going to have to miss a game or two during the season, can I still participate?
Yes, just be sure to inform your teammates.
How can I stay informed?
From the Austin SSC website, click the “Get Alerts” button at the top of the page to navigate to our Alerts Page. Here we offer multiple options for keeping up with SSC News.
- RAINOUTS – To receive the most up to date rainout information by text or mobile, register for Rainout Line…IT’S FREE!
- LEAGUE NEWS – To customize the news that you receive by email, simply check the box next to all the sports and/or events that interest you.
- SOCIAL MEDIA – To be the first to see photos, discounts, contests, and special event notices, follow us on Facebook and Instagram.
How do I message my team?
You can message your team through your league dashboard in League Lab.